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Couldn't be happier with Hicklin and their customer service and installation! I would recommend them to anyone looking to get a garage door installed. They know their business, have knowledgeable… Read more Couldn't be happier with Hicklin and their customer service and installation! I would recommend them to anyone looking to get a garage door installed. They know their business, have knowledgeable staff and they don't stop until you are 100% satisfied. My thanks to Tim and Jake, quality people.
Excellent
Rob was here when he said he would be. He was extremely courteous, worked fast and fixed the problem. Couldn't have asked for better service.
Good Service
Hicklin had the lowest price but still provided quality service and equipment. My only complaint is that after the initial visit and downpayment they never called me to schedule the installation, I… Read more Hicklin had the lowest price but still provided quality service and equipment. My only complaint is that after the initial visit and downpayment they never called me to schedule the installation, I had to call them 5 days later.
Couldn't be better
My problem was fixed within hours of my call. The technician was pleasant and knowledgeable. The repair was fast and reasonable. At this point I wouldn't think of using anyone else.
Excellent service from Rob!
On one of the hottest days of the summer, Rob answered our service call for an issue with our garage door. He was professional, knowledgeable and took time to explain the options for the repair. He… Read more On one of the hottest days of the summer, Rob answered our service call for an issue with our garage door. He was professional, knowledgeable and took time to explain the options for the repair. He installed a new lift drive and springs and now when the door opens it is barely audible. What a nice relief from the noisy door and inconsistent operation we have been dealing with. Thank you for investing in quality employees like Rob that create a wonderful service experience that is so rare today!
Service That Other Companies Should Strive For
One of the best customer service experiences I've had in quite some time. First, Rob called when he was approximately 25 minutes out to let me know an exact time he'd be at my home. The… Read more One of the best customer service experiences I've had in quite some time. First, Rob called when he was approximately 25 minutes out to let me know an exact time he'd be at my home. The installation of a new garage door opener and the help in repairing several minor issues with another garage door was professional and above and beyond what I expected. This is what service and professionalism was like when I was growing up. Great job Rob!