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Rating Summary

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BROKEN

5
12 July 2019 , AL S (Des Moines, )

I returned home Thursday evening, but when I pressed the button to open our garage door... it only went up about 3 inches. I entered the garage to find that one of the two springs had broken in half !… Read more I returned home Thursday evening, but when I pressed the button to open our garage door... it only went up about 3 inches. I entered the garage to find that one of the two springs had broken in half ! I jumped on the computer and searched for garage door repairmen. Most were closed, but I found Hicklan Doors still open. The technician went right to work the next day. A very personable young man. Knew right what to do. No high pressure sell. Very pleased with his work. Delsin Arnold

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4
08 July 2019 , Brigitte W (dfghfgh, )

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Best Service you could ask for

5
27 June 2019 , Nikki V (Newton, )

Great service from first time called thru end of service. First, we hired local to do the job, he walked off w.no notice after tearing garage door out. Contacted another local bus & promised he… Read more Great service from first time called thru end of service. First, we hired local to do the job, he walked off w.no notice after tearing garage door out. Contacted another local bus & promised he was coming 4mo later still waiting on his promise over multi calls. Finally did test call to out of town business's. Some would not answer & only could get answering machine. Others did not have a most pleasant start of friendly customer serv. Hicklin answered w.great customer service.

Professional service and sales

5
14 May 2019 , Lin Y (Nevada, )

Hicklin Door Services were prompt and professional during the service call on my garage door. They also provided a timely quote on a new garage door an knew all the right questions to ask and listened… Read more Hicklin Door Services were prompt and professional during the service call on my garage door. They also provided a timely quote on a new garage door an knew all the right questions to ask and listened to my needs in a new garage door. Definitely worth more than the 5 star rating I gave them.

When problems arise

5
20 April 2018 , Mike M (Johnston, IA)

The true mettle of any business is how they react when you have a problem. We’ve been very happy with our new garage doors, but had a small problem. Hicklin made me think they’d made a huge mistake.… Read more The true mettle of any business is how they react when you have a problem. We’ve been very happy with our new garage doors, but had a small problem. Hicklin made me think they’d made a huge mistake. Offered to be ther in less than 24 hours to fix it, came when they said. Explained what was wrong. Fixed it fast and made me feel like they took the issue seriously. How you handle things says a lot about the company. Hicklin is top notch, across the board. Wish more companies were like them.

Installed product:

Acadia 138 Garage Door

Door only opened part way Spring Replacement (Landon)

5
03 March 2018 , Shawn Y (Ankeny, IA)

Landon was out at time specified, very professional and quickly found the trouble with our door opening. The inner bar Springs were wore out. Landon installed new springs, mounting hardware, bar,… Read more Landon was out at time specified, very professional and quickly found the trouble with our door opening. The inner bar Springs were wore out. Landon installed new springs, mounting hardware, bar, cables, etc. cleaned and lubricated all components. He was able to complete the repair in an hour and also corrected problems from last repair service (Not Hicklin) that messed up some things, like putting on the cover backwards and a few other items. Will definitely recommend to friends and family.

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