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Very Happy Repeat Customer

5
07 September 2019 , Ryan S (Waukee , )

My garage door broke after business hours. I called Hicklin and left a message. They called me back within 15 minutes and scheduled the repair for the next morning at 8. When the guys showed up at… Read more My garage door broke after business hours. I called Hicklin and left a message. They called me back within 15 minutes and scheduled the repair for the next morning at 8. When the guys showed up at 8:10 to replace my broken spring they left the truck running. You know a repairmen are efficient when they leave the truck running! By 8:30 they had installed a new spring and tested the door. The repairmen were both very friendly and professional. Awesome service again.

Very professional customer service

5
30 August 2019 , Lynee D (Grimes, )

I was very pleased with the prompt service to the installation of the garage unit. The service tech informed me of his arrival time prior to the appointment so that I could be there in advance for… Read more I was very pleased with the prompt service to the installation of the garage unit. The service tech informed me of his arrival time prior to the appointment so that I could be there in advance for the installation.

Garage door keeps going up that's what's after I put it down

5
26 August 2019 , Sabrina M (Des Moines, )

This is my first time needing garage door repairs. I am glad I picked Hicklin Garage Doors.

BROKEN

5
12 July 2019 , AL S (Des Moines, )

I returned home Thursday evening, but when I pressed the button to open our garage door... it only went up about 3 inches. I entered the garage to find that one of the two springs had broken in half !… Read more I returned home Thursday evening, but when I pressed the button to open our garage door... it only went up about 3 inches. I entered the garage to find that one of the two springs had broken in half ! I jumped on the computer and searched for garage door repairmen. Most were closed, but I found Hicklan Doors still open. The technician went right to work the next day. A very personable young man. Knew right what to do. No high pressure sell. Very pleased with his work. Delsin Arnold

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4
08 July 2019 , Brigitte W (dfghfgh, )

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Best Service you could ask for

5
27 June 2019 , Nikki V (Newton, )

Great service from first time called thru end of service. First, we hired local to do the job, he walked off w.no notice after tearing garage door out. Contacted another local bus & promised he… Read more Great service from first time called thru end of service. First, we hired local to do the job, he walked off w.no notice after tearing garage door out. Contacted another local bus & promised he was coming 4mo later still waiting on his promise over multi calls. Finally did test call to out of town business's. Some would not answer & only could get answering machine. Others did not have a most pleasant start of friendly customer serv. Hicklin answered w.great customer service.

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