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Rating Summary

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Outstanding Service

5
13 January 2022 , Dave M (Ankeny, )

My technician, Ryan, was on time (early in fact) and reviewed what he was going to do and the features of my new door lift. He removed and replaced my old Genie opener with a new Liftmaster and did it… Read more My technician, Ryan, was on time (early in fact) and reviewed what he was going to do and the features of my new door lift. He removed and replaced my old Genie opener with a new Liftmaster and did it in less than an hour. Pricing was very competitive and I felt like a respected, long time customer. Hicklin Door has earned my trust and I will be telling my friends and coworkers to call them if they ever have door issues. Very well done, Ryan and the crew at Hicklin Door Services!!!

These guys rock

5
11 January 2022 , Ron B (West Des Moines,, )

Had problems with a sprocket and chain with two car garage door. Hicklin exceeded my expectations
Dana/Receptionist told me they were very busy that day and would need to reschedule appointments… Read more
Had problems with a sprocket and chain with two car garage door. Hicklin exceeded my expectations
Dana/Receptionist told me they were very busy that day and would need to reschedule appointments to get me in. She was a miracle worker. They arrived one hour later and had installed a new opener within two hours. Prompt and professional. Well done

Top Notch Compant and Service

5
28 December 2021 , Sara G (Urbandale, )

I have used Hicklin Doors several times the past few years and they impress me each time they have been out. For one they are extremely quick for service calls. The thing that I love the most about… Read more I have used Hicklin Doors several times the past few years and they impress me each time they have been out. For one they are extremely quick for service calls. The thing that I love the most about Hicklin is how patient, kind and thorough they are at explaining the problem and cost. This time I decided to order a new garage door because it was time, however, I never felt pressured to buy a new door. I was given all the info I needed to order the right door for me.

Cody - Saturday 12/18

5
18 December 2021 , Sherman W (Ankeny , )

Cody was very professional during the visit; he explained what the issue was; the work that needed done and the options I had. He was up front and clear on the costs of the repair. He did quality and… Read more Cody was very professional during the visit; he explained what the issue was; the work that needed done and the options I had. He was up front and clear on the costs of the repair. He did quality and professional work on our door and got us up and running. Would highly recommend to friend or neighbors needing garage repairs. Thank you Cody!

Did not return phone call about estimate. I called 4 times.

1
14 December 2021 , Travis E (DesMoines, )

Company replaced springs and was supposed to give me an estimate about replacing the bottom panel on my garage door. I called for the original repair and have called 3 more times to get an estimate.… Read more Company replaced springs and was supposed to give me an estimate about replacing the bottom panel on my garage door. I called for the original repair and have called 3 more times to get an estimate. Every time that I call it is like the first time that I have called them. Nobody knows what estimate I am talking about and the conversation ends with someone telling me they will call back, which does not happen.

Title

5
26 November 2021 , Tim S

Good experience

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