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Rating Summary

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Great doors

4
24 March 2017 , Kent G (West Des Moines, IA)

Love the new garage doors. Great seal and weather stripping. Don't feel the wind through the doors now. Like the windows in the doors too. A few dirt smudges were left by the installers… Read more Love the new garage doors. Great seal and weather stripping. Don't feel the wind through the doors now. Like the windows in the doors too. A few dirt smudges were left by the installers though. Overall very pleased.

Door Maintenance

2
13 March 2017 , Mark W (Johnston, IA)

I was advised by Hicklin reps that garage doors should be serviced twice a year. That maybe true but at 95$ for a job lasting less than 10 minutes and a few squirts of lubricant in my opinion is a… Read more I was advised by Hicklin reps that garage doors should be serviced twice a year. That maybe true but at 95$ for a job lasting less than 10 minutes and a few squirts of lubricant in my opinion is a rip off. Feeling disappointed and will look elsewhere.

Company response:

We are sorry to hear that you were not satisfied with our price on the service we provided you. The price you were charged was given to you over the phone and approved by you before you booked the appointment. We charged you our standard service fee of $45.00 and the tune-up for the service we provided was $39.95. These prices are very competitive within our industry. The reason the service did not take very long is because the door we installed for you was only a couple years old and still in very good condition. If your door required further maintenance we would have addressed the issues for the same price. In your particular case nothing further was needed except for the major components needing lubricated.

Could not have went better!

5
23 February 2017 , Fred O (Urbandale, IA)

We needed springs replaced. We received a very fast and personable experience. Our installer was friendly, knowledgeable and made us his top priority. We will definitely recommend Hicklin to others.

Great experience!

5
02 February 2017 , Charlotte W (Prairie City, IA)

After my initial contact, my new garage door opener was installed within 1-1/2 business days. The entire process was organized quickly and efficiently. The installers were professional, courteous,… Read more After my initial contact, my new garage door opener was installed within 1-1/2 business days. The entire process was organized quickly and efficiently. The installers were professional, courteous, quick and efficient! I like the style of the opener with the two lights, one on each end of the opener. It's so nice to push a button and have the door go up again!!! Thanks Tom and crew!!!!

Don't Kill Yourself

5
24 January 2017 , Oliver H (Ankeny, IA)

Hicklin fixed my garage door in less than an hour. I thought I was handy and quickly realized the weight of the garage door and the energy in the torsion springs was not for a youtube crafstman. While… Read more Hicklin fixed my garage door in less than an hour. I thought I was handy and quickly realized the weight of the garage door and the energy in the torsion springs was not for a youtube crafstman. While many fixit tasks can be accomplishable with a youtube video, leave garage door maintenance to the pros. I could of lost a few fingers in my struggle and I'm glad I called in the experts.

easy to work with

5
21 January 2017 , Shelley J (johnston, IA)

Very seamless to work with for repair/replacement of a garage door at a rental property, I called, they took care of it and billed me, reasonable price, quick time turnaround, good for me and my… Read more Very seamless to work with for repair/replacement of a garage door at a rental property, I called, they took care of it and billed me, reasonable price, quick time turnaround, good for me and my tenant.

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